Having the Texas Department of Family and Protective Services pay you a visit can be very unsettling. This agency investigates allegations of abuse and neglect, so someone has reported you to them. You do have rights during this process, which includes knowing what to expect.
According to DFPS, a child welfare visit happens after they receive communication about suspected abuse or neglect at your home. You always have the right to ask questions and contact the DFPS supervisor if you need to. A worker should always present you with an ID verifying he or she is from the DFPS.
At the visit, the worker will talk with you and your children. They may inspect your home and offer you services as well if they see a need. The worker will take all steps necessary to keep your children safe, but this does not usually mean he or she will take your children. More often, the worker will offer you assistance if he or she sees an issue in your home. If DFPS does take your children, you will have a court hearing within two weeks. You also have the opportunity to provide the names of three people who could care for your children in the meantime.